A patient who held an upper-level management position in his company once told me the following story: he was interviewing a candidate for a mid-level management position and thought, on the surface, the candidate was a star: enthusiastic, mature, intelligent, articulate, prepared, experienced, and visionary. After consulting with his other upper-level management peers who also interviewed the candidate, hiring him seemed a no-brainer. And yet, my patient told me, something made him hesitate. Something about the candidate—he still couldn’t explain what—just “rubbed him the wrong way.” Continue reading…




